Three days ago, California had its opening day. With an incredibly low Covid case rate, the state’s tier system was lifted, masks were no longer required for vaccinated individuals, and businesses could operate at capacity. It seemed like the day we had all been waiting for, but something ... Read More about What will you keep?
How do you keep your customers connected to your brand AFTER they buy?
Awe, excitement, humor, anger and anxiety are all feelings that increase our arousal. These are also the feelings that cause us to make a conversion. In short, arousal = conversion. But there's a catch... even when it’s positive, we can’t stay in an aroused state forever. In fact, as human beings, ... Read More about How do you keep your customers connected to your brand AFTER they buy?
Add a Trigger to Generate More Buzz for Your Brand
Today we’re going to play a little game together. I am going to write a few things below and you are going to tell me what you immediately think about when you read the word. Here we go! Toothbrush. Shoes. Peanut butter. If you’re thinking about toothpaste, socks, and ... Read More about Add a Trigger to Generate More Buzz for Your Brand
Kale, Big Macs, and Pumpkin Oreos
Last year a group of researchers from Kellogg School of Management (Chelsea Galoni, Gregory S. Carpenter, and Hayagreeva Rao) set to figure out a mysterious trend. Why during the pandemic were both sales of organic foods and Big Macs surging? Surely, they thought, it should be one or the other… ... Read More about Kale, Big Macs, and Pumpkin Oreos
The Digital Tool that’s Hard to See
Today I'd like to talk about a monumental (primarily virtual) event and its history. For those unfamiliar, the Big Day of Giving is primarily an online event hosted by the Sacramento Community Foundation during the first Thursday in May. In fact, the 2021 Big Day of Giving just wrapped up at ... Read More about The Digital Tool that’s Hard to See
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